Refund & Cancellation Policy
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At Celesta Studio, we understand that plans can change. Below is our refund policy to ensure transparency and a smooth experience for all guests:
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Weather-Related Rescheduling (for outdoor events):
In the event that a session must be rescheduled due to poor weather conditions, guests will have the option to either reschedule to a new date or receive a full refund. Just contact hello@celestagardens.com
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Change of Mind:
If you are no longer able to attend and notify us at least 7 days prior to the event, you are eligible for a full refund. Just contact hello@celestagardens.com
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Last-Minute Cancellations:
Cancellations made within 3 to 6 days before the event are eligible for a 50% refund.
Unfortunately, we cannot offer refunds for cancellations made within 72 hours of the event, as your space will have already been reserved and materials prepared. Just contact hello@celestagardens.com
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How to Cancel:
To request a refund or reschedule your session, please contact us at hello@celestagardens.com with your full name, booking reference, and the date of your session.
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Ticket Transfers:
If you’re unable to attend, you’re welcome to transfer your ticket to a friend. Please email us their name at least 24 hours in advance so we can update the guest list.